About TrustBiz
What is TrustBiz?
TrustBiz is an Indian business verification registry. It checks a business's GST or Udyam registration, PAN and payment account against official government and banking records, then issues a live Verified seal that anyone can check for free at trustbiz.org. The seal is re-checked automatically and suspends itself if the records stop checking out.
Is TrustBiz legit?
Yes. TrustBiz only issues a seal after automated checks against official sources (the GST registry, PAN, the MCA company registry and bank-grade account verification), and it publishes exactly what each seal verifies on its criteria page at trustbiz.org/criteria. Every seal links to a live verify page on trustbiz.org, so a status can never be faked with a screenshot.
What does the TrustBiz Verified seal mean?
A green TrustBiz Verified seal means the business's registration, owner identity (PAN) and payment account were all confirmed against official records and are still passing re-checks. It makes the business traceable and accountable. It is not an endorsement of product quality and not a guarantee of any individual transaction.
Checking a business before you pay
How do I check if an Indian online seller is genuine?
Search the seller on trustbiz.org/verify by business name, GSTIN, UPI ID, Instagram handle, phone number or TrustBiz certificate ID (TB-XXXXXX). A verified seller shows a green Verified page with the list of checks that passed. You can also send the UPI ID or handle on WhatsApp via trustbiz.org/check/whatsapp. Checking is free and needs no account.
How do I verify a UPI ID before paying?
Enter the UPI ID on trustbiz.org/verify or send it on TrustBiz's WhatsApp check. If the UPI ID belongs to a TrustBiz-verified business you see its verified page; if it matches no verified business you get a clear warning not to assume the payee is safe. TrustBiz never shows the account details themselves — only whether they were verified in the business's name.
How do I spot a fake Instagram or WhatsApp shop?
Ask for the shop's TrustBiz seal and open it on trustbiz.org rather than trusting a screenshot, then check that the handle, website and UPI ID you are paying match the ones on its verify page. TrustBiz's Handle Guard flags lookalike handles, so a search for a clone shows a 'did you mean' pointer to the real verified shop.
Can a TrustBiz seal be faked?
A picture of the seal can be copied, but the status cannot. A real seal always links to a live page on trustbiz.org showing its current status, verification streak and check history — so the only check that counts is opening that page. An unknown certificate ID or a screenshot proves nothing.
What does 'Not verified' mean on TrustBiz?
'Not verified' means the business holds no active TrustBiz certificate — it was never verified, or its seal expired, was suspended or revoked. It is not, by itself, proof of fraud; it means TrustBiz cannot vouch for that business, so take extra care before paying.
What should I do if a verified business cheats me?
Use 'Report a problem' on the business's TrustBiz verify page. Complaints are investigated and can suspend the seal. Because every verified business is tied to official registrations, it is traceable — but for money lost to fraud, also report to your bank and the national cyber-crime helpline 1930 or cybercrime.gov.in.
Getting verified
How do I get my business verified on TrustBiz?
Sign up at trustbiz.org/onboarding, enter your GSTIN or Udyam number and PAN, and verify your mobile and payment account. The checks run automatically against official records, and most businesses go from sign-up to a live seal in under five minutes.
How much does TrustBiz verification cost?
TrustBiz verification costs ₹199 a year, for new and renewing businesses alike. Checking a business is always free for buyers.
What documents do I need for TrustBiz verification?
You need an active GSTIN or Udyam (MSME) registration, a PAN for the business or its proprietor, a mobile number for OTP, and a bank account or UPI ID in the business's or proprietor's name. Companies and LLPs are additionally matched against the MCA registry. There are no documents to upload — the checks run against the official records directly.
Can I get verified without GST?
Yes. A business without GST can be verified with an active Udyam (MSME) registration instead, together with a name-matched PAN and a payment account in the business's or proprietor's name.
How often does TrustBiz re-check a business?
TrustBiz re-checks registrations every 30 days and bank accounts every 90 days. If a GSTIN is cancelled or a company is struck off, the seal suspends automatically and the verify page turns red, usually within 30 days of the change.
Where can I show my TrustBiz seal?
Anywhere a buyer hesitates: your website (script, iframe or image embed), Instagram bio, WhatsApp catalogue, invoices and packaging via QR code. Every placement links back to your live verify page, and the seal is not tied to any single marketplace.